...any of our 32 teams!
When customers have questions or are in need of advice when choosing their new phone – the Customer Service Team will help them out. Our team of over 90 specialists are ready for our customers every day, both by phone and by email.
Once you've placed your order, our specialists of the Shipping & Delivery Team ensure it gets to your door as soon as possible. They carefully package and ship your order. They are the ones who fulfil our 'order by 23.30, delivered the next day' promise every day.
Number porting, ensuring your phone plan starts on the right date and connecting you to the right provider: the Phone Plan Team specialists make sure your transition to a new provider is as smooth as possible.
Decided you want a different colour after all? Or maybe a different model all-together? The Returns & Repairs Team specialists are ready to process your returned orders. Thanks to their technical know-how, they are also capable of solving technical problems.
Do you want to hold your phone before you buy it, or do you prefer face-to-face contact? Our seven stores spread throughout the Netherlands are staffed by our Store Specialists who would love to help you.
The Store Support Team supports our stores from our headquarters in Groningen. They are the direct line between our main office and the stores and they also ensure that our stores are able to provide perfect service to our customers.
Did your chair break, is the door handle loose or does the toilet seat need to be fixed? The Office Management Team will take care of that! They are here to support the rest of the teams, allowing them to do their jobs to their full potential.
Everything with a cable is taken care of by our System Management team. They are responsible for ensuring that all of our equipment is up and running all the time.
The App-team designs and develops Belsimpel's revolutionary apps for Android & iOS which enable us to improve the mobile world.
Here at Belsimpel.nl we develop everything ourselves. This includes the front and back-end of our website, as well as the processes and systems behind the scenes. Our back-end developers form the backbone of our company.
The Front-End Development Team develops and designs cool new features for Belsimpel.nl. They're supported by our in-house developed a/b testing system. The goal is to create a user-friendly and efficient website for both PC, tablet and mobile use.
We want to be able to provide our service to customers 24 hours a day, 7 days a week. This is exactly what our DevOps team enables. They maintain Belsimpel's giant server cluster to make sure we're always online.
How do our customers respond to our website? Do they know where to find what they were looking for? This team optimises our website for our customers, making it more intuitive and user friendly.
Search engines like Google are one of the most important sources of traffic for our website. This is why we want to be at the top of the list of results whenever potential customers search for phones, phone plans, tablets and more!
Our Business Development Team works on improving every aspect of our company. They analyse existing processes and look for points of improvement. They also develop (new) products and services, like our own Tulip Assist Insurance or our No-Fuss Contracts service.
Belsimpel.nl dreams of conquering the European telecom market. Our International Team focuses their efforts on realising this dream. They are the ones doing market research and contacting foreign parties. Moreover, they translate our site content.
The Finance Administration Team ensures that our bookkeeping is always spic-and-span en makes sure we pay our bills in time.
This team is composed of several Controllers who take care of Belsimpel.nl's financial health. They create our annual financial statements, our balance sheet and our profit and loss account.
All of our colleagues' personal details are managed by our HR Administration Team. They know exactly who our colleagues are and always have the right information at hand.
If you apply for a position at Belsimpel.nl, you will get to meet our Recruiting & Selection team. They ensure our company has enough specialists in every team and keep on the lookout for hidden talent within our organisation. They are also the ones who put Belsimpel.nl on the map as an employer.
Our secretaries support Jeroen, Jeroen and many other colleagues. They plan meetings, receive partners and visitors and create files, amongst other tasks.
Do we have the new iPhone in stock? Are our customers getting the best deals? The Product Purchasing Team ensures our warehouse is well-stocked and keeps an eye on its prices.
The buyers on our Supplies Purchasing Team ensure our office is well-stocked with office supplies, from coffee to paper – they take care of it all!
Our Brand Management Team directs their efforts towards creating and nurturing the Belsimpel.nl brand. They think of new ways to introduce Belsimpel to our customers and ensure that the right tone-of-voice reaches our customers.
These specialists know everything there is to know about phone plans and bundles. They take care of our phone plan combinations and ensure our customers get the best deals.
How many megapixels does the camera have? Does this phone have a high-end processor? Our device specialists are passionate about phones. They make sure we have the best phones in stock, provide descriptions for them and double check all of their specifications.
These creative colleagues take care of our visual identity. Our website, promotion material and television commercials; it's all part of their vision. Our Creative Team create the stunning look of our company.
Maybe you've seen one of our videos before. There are multiple on this website that highlight our part-time and full-time positions. The Video Team produces all the necessary video images for television and the website.
Our Customer Journey Team takes care of the entire customer journey. From browsing to placing your order; the entire journey is well-analysed. How can we keep our customer up to date? What does the customer want to know at each step of the way? These specialists are tasked with finding out.
The online marketing of Belsimpel.nl is taken care of by our Data Driven Team. These data specialists advertise via different channels, allowing everyone to find their way to our website. They also analyse our campaigns and know exactly how to connect the dots between different data sets.
The Marketers on our Marketing Planning & Execution Team take care of the planning and execution of all our marketing activities. TV commercials and weekly news letters are just some of the things they are responsible for.
The Editing, Social Media & PR Team keeps an eye on the latest news in the world of telecom. They also keep in touch with our customers via our social media channels and send out press releases.
Here at Belsimpel.nl, we believe we all benefit when you are able to develop yourself personally and professionally. This is why we offer you the option of developing your own talents within our organisation. Are you ready to go the extra mile? Then our Traineeship programme may be just what you're looking for.